Question 1

How do I place an order?

Accepted Answer

Browse the catalog, add items to your cart, and check out. You can order as a guest or sign in to save your details and reorder faster next time.

Question 2

Which areas do you deliver to?

Accepted Answer

Delivery availability depends on your address. Enter your ZIP code at checkout to see the delivery options and time slots available in your area.

Question 3

How long does delivery take?

Accepted Answer

Delivery times vary by location and the slot you choose at checkout. Same-day and next-day windows are available in many areas — the exact options are shown before you confirm your order.

Question 4

Is there a minimum order amount for delivery?

Accepted Answer

Some areas have a minimum order for delivery. If a minimum applies, it is shown in your cart before checkout along with any delivery fee.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards. Available payment methods are shown at checkout.

Question 6

Is it safe to pay online?

Accepted Answer

Yes. Payments are processed over a secure, encrypted connection, and we never store your full card details on our servers.

Question 7

Can I use a coupon or promo code?

Accepted Answer

Yes. Enter your coupon or promo code in your cart or on the checkout page and the discount will be applied to your order total.

Question 8

How do I track my order?

Accepted Answer

Sign in and open the Orders page to see the current status of every order. You will also receive updates by email as your order is prepared and delivered.

Question 9

Can I change or cancel my order after placing it?

Accepted Answer

You can change or cancel an order while it is still being prepared. Open the order in your account, or contact customer support as soon as possible if you no longer see an edit option.

Question 10

What is your return policy?

Accepted Answer

If something is not right with your order, let us know and we will make it right. Perishable items are handled case by case to keep things fair and food-safe.

Question 11

What should I do if an item is missing or damaged?

Accepted Answer

Contact customer support with your order number and a photo of the affected item. We will arrange a refund or replacement for anything missing or damaged.

Question 12

How do I request a refund?

Accepted Answer

Reach out to customer support with your order details. Approved refunds are returned to your original payment method.

Question 13

How do I create an account?

Accepted Answer

Select Sign in, then choose to register. Creating an account lets you track orders, save addresses, and reorder your favorites more quickly.

Question 14

How do I reset my password?

Accepted Answer

On the sign-in screen, choose the reset-password option and enter your email. We will send you a link to set a new password.

Question 15

How do I update my delivery address?

Accepted Answer

Open your account settings to add, edit, or remove delivery addresses. You can also enter a new address during checkout.

Fresh European Groceries, Delivered

NEW

FRESH

Featured products

82.5% Milkfat Traditional Sweet Cream Butter - 180g

Processed Spreadable Cheese Wedges ""creamy"" - 125g

Unsweetened Zero Sugar Oat Creamer - 750ml

No Added Sugar Cherry Berry Yogurt Drink - 207ml

12% Fat ""ukrainian"" Cottage Cheese - 425g

Nonfat Yogurt With Salted Caramel Flavor - 150g

7 Cocoa Glazed Cheese (quark) Bars With Chocolate Pieces - 315g

7 Strawberry Glazed Cheese (quark) Bars - 315g

8.5% Milkfat Caramelized Condensed Milk ""dulce De Leche"" - 370g

8.5% Milkfat Caramelized Condensed Milk ""dulce De Leche"" - 470g

Natural Cheddar Cheese - 454g

92ml Cherry & Apple Drinkable Low Fat Yogurt With Zero Added Sugar - 6 Bottles

Every Day Specials

Organic Spring Mix - 284g

Ice Cream With Nutella Hazelnut And Cocoa Spread - 414ml

Fillet Mignon From Grass Fed Beef - 170g

Bueno Hazelnut Cream Wafer Bars In Milk Chocolate 2pk - 43g

Greek Salad - 454g

Prosciutto Slices - 85g

82.5% Milkfat Traditional Sweet Cream Butter - 180g

Pickles With Garlic - 946ml

Mirel Prague Cake With Rich Chocolate Flavor And Delicate Cream - 660g

18 Breaded Fish Sticks - 323g

American Cheese Singles, 16 Slices

French Vanilla Ice Cream 1.36L

Ale, Porter & Dark Beer

5.2% Abv White Belgian-Style Wheat Beer 6 Pack - 6x355mL

Belgian Wheat Ale - 6-Pack

Artisanal Belgian Golden Ale 11.2Fl.

8.0% Alc. ""delirium Red"" Belgian Ale - 4 Cans

Belgian Strong Blond Ale - 4 Bottles

Original Weisbier 4-pack

5% Alc Munich Wheat Beer - 6-Pack

Draught Stout Beer - 6 Bottles

4.9% Alc Original Belgian Wheat Beer - 6-Pack

6.6% Alc Blond Belgium Beer - 6-Pack

Belgian Brown Beer - 4 Bottles

Dark Lager - 6 Bottles

On sale now

Cook it this week

Basic Beverages

100% Multifruit Juice - 1L

100% Pineapple Juice From Concentrate With No Added Sugar - 1L

Apple & Banana Nectar - 1L

Apple & Carrot Nectar - 1L

Apple & Cherry Nectar - 1L

Cranberry Mors, 1L

Aloe Vera Drink - 0.5L

Aloe Vera Drink - 1.5L

Kiwi Aloe Vera Drink - 1.5L

100% Apple Juice No Sugar Added - 1.42L

100% Apple Juice From Concentrate - 1.89L

100% Juice Cranberry Blend No Sugar Added - 1.89L

Baking Needs

5% Milkfat Condensed Milk With Cocoa - 270g

Condensed Milk - 385g

Super Moist Chocolate Fudge Cake Mix - 375g

Organic White Rice Flour - 680g

Evaporated Milk - 354ml

12 Happy Birthday Candles

12 Tall Birthday Candles

24 Birthday Candles

24 Birthday Candles

24 Birthday Candles & A Cake Sign Set

3 Balloon Candles

Happy Birthday Candle

Shop by department

New this week

Compote Pomegranate

Compote Strawberry

Wafer Caramel Xxl

Candy Birds Sakura Che

82.5% Milkfat Traditional Sweet Cream Butter - 180g

Non-Gmo No Salt Added Roasted Striped Sunflower Seeds - 300g

Water L Sparkling

Non-Gmo Roasted Sunflower Seeds With Salt - 450g